Clients' CRM-system with web-portal
We have a customer that is developing software solutions for boat stations. The customer intended to develop a cloud service to automate the interaction between boat stations and boat owners, providing the functionality of a CRM system in the SaaS model.
Axmor developed a cloud based CRM system for boat stations, with a web portal for boat owners. CRM system users are the boat station owners, their customers - boat owners and our client, the cloud service host.
Boat owner stations registrations
Upon registration, the owner of the boat station provides detailed information about his company, afterwards receiving access to the CRM system via a unique URL.
The CRM system is able to configure the current infrastructure of the boat station: the number and numbering of berths and wharfs, and their availability status (available or unavailable).
Corporate identity customization
Utilizing the CRM system, owners of boat stations can easily customize their corporate identity to suit their needs, including themes, logos, document templates and much more.
CRM system allows the boat station owners to maintain a client base with detailed information on moored boats, their owners and docking spaces of each boat.
Within the CRM system, boat station owners can generate boat spaces rental contracts and send them for signing to the boat owners.
Boat station owners can bill for boat space rental, consumed electricity, fuel and other services, sending these invoices to boat owners through the CRM system. Invoice payment status information is also available to the owners of the boat stations.
CRM system can be used for sending out mass announcements, messages and notifications to boat owners.
Client web portal
We developed a collaborative CRM system, providing a two-way communication between boat station owners and their customers. In order to achieve this, Axmor designed a web portal that provides boat owners access to their personal accounts. Personal accounts provide information regarding the rented boat space and payments history. Additionally, through the web portal, boat owners receive boat space rental agreements and invoices.
Axmor provided complete integration for the developed cloud CRM system with other customer’s applications, payment gateway and a third party meteorological service.
Mobile apps integration
Mobile apps are used by boat station owners to collect data about moored boats and electricity consumption. CRM system integration with mobile apps allow to automate boats management services and resource consumption.
Payment gateway integration
Boat owners can pay their bills directly through the web portal using bank cards via integrated payment gateway.
External meteorological service integration
The integration between CRM system and external meteorological services provided by Axmor, allows boat owners to receive weather conditions reports at the boat station, directly in their personal accounts.